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Privacy Policy

We, meaning Slip Enterprises Pty Ltd and its group companies, are a "data controller".

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website and use our services, and will tell you about your privacy rights and how the law protects you.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

Data protection principles

We will comply with data protection law and principles, which means that your data will be:

  • used lawfully, fairly and in a transparent way
  • collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
  • relevant to the purposes we have told you about and limited only to those purposes
  • accurate and kept up to date
  • kept only as long as necessary for the purposes we have told you about
  • kept securely

The kind of information we hold about you

We may collect, store, and use the following categories of personal information about you:

  • your contact details, including name, delivery address, contact number, email address
  • your order information, including details of your purchase, payment details and delivery data
  • any information you provide to us as part of communications with us, including via our customer services function and email
  • for employees, consultants and applicants, the information you have provided to us in your curriculum vitae, covering letter, application form or in the course of your employment with us, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications, bank account details, emergency contact, pension fund details and national insurance number
  • technical data (see Automated technologies or interactions below)

How is your personal information collected?

We collect personal information about you from the following sources:

  • you directly
  • via your automatic technologies or interactions (see below)
  • our third party service providers, where you have provided information to them

Automated technologies or interactions

As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies, such as Google Analytics. Please see Section 7 below for further details.

How we will use information about you

We will use the personal information we collect about you to:

  • enable you to use our website and/or purchase our products
  • communicate with you about the recruitment process
  • carry out background and reference checks, where applicable
  • perform the contract we are about to enter into or have entered into with you
  • keep records related to our interaction with you
  • comply with legal or regulatory requirements

We will also use your personal information where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

If you fail to provide personal information

If you fail to provide information when requested, we may not be able to provide you with the benefit of the website or services, or perform our contract with you. For example we may ask applicants for information which is necessary for us to consider your application (such as evidence of qualifications or work history). Without it, we will not be able to process your application successfully.


SECTION 2 – DATA SHARING

Why might you share my personal information with third parties?

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We require all third parties to respect the security of your personal data and to treat it in accordance with data protection law.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

International data transfers

Data which is collected outside of the US, Australia and/or the UK may be processed by Slip Enterprises Pty Ltd or its group companies in any of these locations. If this requires us to transfer personal data we will do so in accordance with applicable data protection legislation.

Please remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Policy here.

SECTION 3 – CONSENT

Generally, we do not rely on consent as a legal basis for processing your personal data although we will ask for your consent before sending third party direct marketing communications to you.

You have the right to withdraw consent to marketing at any time by contacting us at hello@slip.com .

Unless otherwise permitted by law to process for another reason, once we have received notification that you have withdrawn your consent we will no longer process your personal data and, subject to our retention policy, we will dispose of your personal data securely.

SECTION 4 – SECURITY

To protect your personal information, we have put in place appropriate security measures to make sure it is not accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

SECTION 5 – DATA RETENTION

How long will you use my information for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

You can ask us to delete your data: see your legal rights below for further information.

SECTION 6 – YOUR LEGAL RIGHTS

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact our Privacy Compliance Officer at the contact details below.

SECTION 7 – COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

Further information about cookies used by Shopify is available in their cookies policy available here and here for Australia. 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


SECTION 9 – QUESTIONS AND CONTACT INFORMATION

We have appointed a Privacy Compliance Officer to oversee compliance with this privacy notice.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@slip.com.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

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